Phil Heasley
Analyst · Craig-Hallum. Please go ahead
Thanks, John, and good morning, everyone. 2017 was the pivotal year for ACI on several levels. We achieved our revenue and profitability goals, security wins and celebrated numerous strategic customer goal lives. It was also a pivotal year internally for our company. We reorganized and introduced the new two P&L structure to better manage the growth and profitability of the business. I’m pleased to report that our 2017 results have validated best of this organizational approach. I’m going to spend the next few minutes providing deeper insight into 2017 and will focus my comments on three areas. First, I’ll share the progress in our ongoing journey to become the undisputed leader in global payment software. Second, I will go deeper into our new P&L, two P&L structure and why it’s fundamental to our go forward plans. And third, I’ll highlight the key wins in 2017 and opportunities for 2018 and beyond. First, our journey, ACI has worked for the better part of 10 years to build the non-rival end-to-end software portfolio that meets the real time any to any payment needs of our core custom -- core customer segments, banks, financial intermediaries, merchants and corporations. While providing a look back of 10 years maybe unusual on an earnings call, I believe in showing how ACI plans and executes on a long-term horizon. In my view, building values is always rewarded over time as was the case in 2017. We have acquired and integrated nine companies since 2011, as well as managed divestiture, asset sales, the loan service projects and wind down of non-core revenue. To meet increasing demand for cloud delivery, we built out four core data centers in the U.S. and Europe, investing heavily in cybersecurity and state-of-the-art infrastructure, in the process we’ve migrated and closed more than 25 smaller locations, most of which were inherited via acquisition. These were very significant tasks, which taxed our people and impacted our customers and I sincerely thank our 1 ACI staff and our patient customers for their support during this journey. As we entered 2017, we saw several of these efforts rewarded. First and foremost the UP strategy was validated. We saw 100% adoption rate for our UP Retail Payment Solution program which bridges customers to our powerful UP technology. RPS enables our customer to lever their investment in existing systems and migrate transaction volumes to the ACI’s next-generation solutions at their own pace. We initiated 13 projects last year that were directly related to the RPS renewals. In 2017, customers continue to activate the UP components of RPS, driving 25% to 30% total contract value uplift for these renewals. The UP strategy produced a quarter of last year’s revenue and a fifth of the 60-month backlog. We expect these numbers to increase steadily as we progress through the renewal cycle. Continuing with the theme of our journey, one of our strategic technology initiatives over the last several years has been to port our solutions Linux, starting with UP Retail Payments two years ago. Running on Linux enables our customers to save 75% to 90% on hardware and middleware investments. Across our portfolio, four of our six UP Solutions now run on Linux. While year-end Linux solution releases may have slowed some bookings during the year, they increased the pipeline for ‘18. These improvements were worth the wait for our customers. Another milestone in our journey was delivery of the next-generation of Universal Online Banker, ACI’s cloud-based multitenant digital banking solution. This enhanced offering has already won several awards and we expect strong bookings to follow. We also continued developing our UP Merchant Payments platform, offering which encompasses omni-channel, risk management, card present and card not present offerings. These new releases may also have slowdown 2017 bookings, but they’re adding significantly to our pipeline and improving implementation times. Moving to my second topic, I’d now like to discuss the two P&L structure that we rolled out in 2017. This structure allows us to better manage costs and profit margins related to operating our solutions, acquiring new customers and building new solutions for our On Premise and On Demand cloud delivery models. Throughout the year, we also fine tune the operations and teams within the P&Ls, and restructured and re-enhanced our global sales capabilities. Revenue in ACI is more mature On Premise P&L, where our software is operated on a customer’s premise for a six-year term grew 1% and represents 58% total revenue. While many customers prefer utilizing our ACI cloud, our On Premise business also continues to grow particularly given the value we’re recreating with our RPS and real-time payment solution, RTPS. Within ACI’s On Demand P&L, which ACI’s cloud business, revenue grew 7% and now represents 42% of total revenue. This is up from 17% five years ago. Excluding corporate overhead, ACI’s On Premise segment generated 58% EBITDA margin, up from 53% in 2016. ACI’s On Demand segment with all its recent investments generated negative 1% EBITDA margin related to the journey I discussed a few minutes ago, ACI On Demand was clearly impacted the most by the acquisition integration and data center consolidations that we have now completed. That said, it’s key to focus on the opportunity in our On Demand segment. At our recent Analyst Day, we discussed our goal of achieving the Rule of 40s in ACI’s On Demand business. In other words, a revenue growth rate and EBITDA margin that when added together equate to 40% or better. With our three-tier profit model, we can optimize the margin to operate, the margin to acquire, and the margin to build, thus effectively manage to the Rule of 40. This provides three additional drivers outside the box of pure revenue growth. On the margin side, the investments to deliver major product update in late 2017 are complete. Our extensive data center build-out and cybersecurity investments are largely finished, and the fixed cost structure of these data centers can absorb many years of transaction volume growth. Further, our Linux environment reduces the step function cost to future service, storage and communications. We will show significant margin improvements over the next few years while continuing to stay at the cutting edge of payments technology, including efforts and block chain in Linux. We have a lot of work to do and the Rule of 40 goal is very much within our reach. Lastly, let me now discuss some of the more significant contracts signed in quarter four. These examples are representative of strategic payment opportunities we’re seeing across our four core customer segments, banks, financial intermediaries, merchants and corporations, and all involved notable increases in total contract value. In North America, our largest bank customer and our second largest financial intermediary customer both signed RPS renewals. With these renewals means that two of the top five bank customers, as well as our two largest financial intermediary customers have all selected RPS, providing a powerful validation of the RPS program and the value it provides to our customers. Also in quarter four another longstanding customer signed an RPS renewal and also added anti-fraud and data management solutions. In Latin America, key e-commerce customer renewed and added several anti-fraud modules. In Asia, three large domestic banks and one large domestic financial intermediary all renewed with significant RPS contracts. Well the renewals were notable for incremental transaction value and contract value we also signed a significant net new business, including our largest Bill Payment contract ever with the domestic based specialty finance company. Other notable wins include an existing North American customer that signed a significant new contract with ACI to power real-time payments and secure person-to-person payments. Specifically, this large bank will use ACI’s technology as a strategic payment hub, which will include access to The Clearing House’s real-time payment network. Given global momentum and new regulations mandating real-time payments schemes, the interest in our real-time payment solutions is high. Our investments over the last several years in immediate and real-time payment type uniquely positioned ACI to capitalize on this high growth opportunity. Leveraging this momentum, we’re already off to a fast start in 2018. Half way through quarter one Q1, we have basically generated the same bookings as we did in all of quarter one 2017. In Asia, this month, we celebrated a major system go live of our UP Immediate Payment Solutions at DBS Bank, the largest bank in Southeast Asia. And we signed a new contract with the international subsidiary of China UnionPay, one of the world’s largest and fastest growing payment providers. In Europe, we’ve been officially selected to provide the payment platform for one of the world’s largest merchants. In summary, 2017 was a breakout year with revenue acceleration already underway in 2018. In closing, we believe our desire to deleverage and keep our share count constant will be well rewarded. We have virtually the same number of outstanding shares today as we did 10 years ago. Financially strong and position to accelerate margin improvement, ACI is entering a period of profitability and cash flow growth. EBITDA and cash flow will provide -- will prove to be the key drivers of value in 2018 and 2020 timeframe. We continue to plan for strong EBITDA and cash flow this year and beyond, and are excited about our ability to drive shareholder value. Scott will now give details on 2017, our guidance for 2018 and our EBITDA outlook for 2019 and 2020. With that, I’ll pass the baton to him for his financial comments.