John Forney
Analyst · Raymond James. Please proceed
Thanks, Adam. This is John Forney, President and CEO of UPC Insurance. With me today is Brad Martz, our Chief Financial Officer. On behalf of everyone at UPC, we appreciate you're taking time to join us on the call. We had some big milestones at UPC Insurance during the quarter. We passed 500,000 policies in force, $1 billion premium in force and we have to deal with the couple of hurricanes too. I want to put those hurricanes in perspective for you. For the first time in history, two Cat 4 hurricanes made landfall in the United States in the same year. And they made landfall in our two largest states, Texas and Florida. And Irma went right through our area of largest concentration in Florida, the Southwest Coast where we have over $36 billion of total personal and commercial lines exposure and combined market share of 12%, double our state wide market share of 6%. And yes, even after all that, Harvey and Irma used less than 20% of our reinsurance capacity, leaving us at least $2.2 billion for other events. We retained $83 million of gross hurricane losses and another $30 million of other cap losses earlier in the year, and only at the benefit of the AmCo merger sense to beginning at Q2. But we still showed positive operating income for the first nine months of 2017, and we have a chance to show positive net income for the full-year, even after taking into account all the aforementioned cat losses and over $40 million of non-recurring merger charges and non-cash amortization. Those results demonstrate the financial resiliency of our Company, and we appreciate our investors, reinsurance partners and others that have expected to make us so strong. Operationally, we did well in the quarter. We have received over 35,000 claims, just from Harvey and Irma, compared to about 28,000 for the entire year of 2016. Receiving 16 months worth of claims in one month will put a strain on the resources of any company. And we certainly felt the pressure in the quarter. But our claims teams preparation and hard work paid off. To-date, we have closed almost 85% of Harvey claims and over 50% of Irma claims. And while the environment has been challenging, from a service standpoint, Scott St. John and his team answered the bell and solved every problem that arose. As I alluded to in my opening, hurricanes were not the only story at UPC during the quarter. We continued to put profitable new business on the books. In September, we wrote 13,000 new business policies, an amazing number considering that our two largest states were shutdown for much for the month. For the quarter, we grew our personal lines policy count by 4.7% and our commercial lines policy count by 1.1%. Retention was over 90%. We did all of that while improving our core underwriting performance across the Board. And the rate increases put in place earlier this year on over 70% of our book, are just beginning to flow through our results. At this point, I'd like to turn it over to Brad Martz to discuss our financial results in more detail. Brad?