Susan Morris
Analyst · Wells Fargo
Good morning, everyone, and thank you for joining us. Let me begin by discussing this morning's announcement on Sharon's retirement. Of course, I first want to thank Sharon for the lasting impact she's had on Albertsons and her exceptional partnership. Since joining the company in 2021, she played a critical role in shaping our financial, operational and strategic priorities, bringing a unique combination of financial discipline, operational expertise and transformation leadership. Most importantly, Sharon has helped position Albertsons for its next chapter of growth, leaving the company with a strong foundation, a clear strategic direction and the capabilities needed to drive long-term value creation. We are conducting a comprehensive search process, evaluating both internal and external candidates to identify a transformational leader who combines exceptional financial acumen with a strategic vision to drive sustainable growth and long-term value. I'll turn now to our results for the quarter. Identical sales declined 0.8%. Adjusted EBITDA was $1.013 billion, and adjusted earnings per share was $0.42 per share. While pharmacy and digital delivered strong growth, their performance was not enough to offset broader pressures in our core business. These results were below our expectations, and we're taking decisive action to improve future performance. Our response is to accelerate execution and surgically invest in our customer value proposition even as we manage through a more pressured unit environment. While it's weighing on near-term earnings, it is targeted to improve traffic, units, loyalty and the overall trajectory of the business over time. As we invest now to strengthen our customer value proposition, we're also accelerating actions to fund those investments over time. Today, we're introducing the ACI Edge, a simpler, faster, more connected operating model that helps Albertsons turn scale into greater customer impact. The ACI Edge starts with 2 decisive actions, moving from 11 divisions to 4 regions: California, West, South and East and centralizing center store merchandising. These actions are not simply about changing how we're organized, they are about creating a stronger operating platform that allows us to move faster, make better decisions, scale successful ideas more consistently and deploy resources against the markets, banners and capabilities with the greatest opportunity. At this center, we'll leverage enterprise scale more effectively across center store merchandising, servicing supply chain, technology and talent. In the regions, we'll share up an accountability and strengthen execution in the areas that matter most to our customers: fresh, service, store standards, local merchandising and community connection. That balance is the core of the ACI Edge. The economics and capabilities of a national retailer, combined with the relevance and customer connection of a local grocer. The ACI Edge also extends beyond the operating model. With more than 2,200 stores and tens of millions of loyalty households, our data and AI capabilities increasingly allow us to personalize the individual customer experience. By combining that insight with a simpler organization, we can deliver a more relevant customer experience while improving the return on every investment that we make. This new operating model also creates clear accountability. Each region will be led by a proven Albertsons executive with end-to-end responsibility for performance while 1 enterprise merchandising organization will manage category strategy and supplier partnerships across the company. That gives us clearer ownership in the field, greater purchasing scale at the center and a faster path from decision to execution. These changes are already underway. Leadership appointments are complete, center store centralization has begun and work streams across merchandising, sourcing, supply chain and overhead are progressing. As the ACI Edge matures, we expect it to generate approximately $200 million of incremental annual run rate benefits with savings building through fiscal 2026 and the majority realized in fiscal 2027. We also expect approximately $50 million of transition costs over fiscal 2026 and '27. Importantly, these savings are not the end goal. There are additional fuel for reinvestment today into sharper value, stronger fresh execution, greater personalization, digital convenience and ultimately, unit growth. The ACI Edge directly supports our 3 strategic priorities: leveraging our winning footprint, delivering a customer-centric experience and creating balanced value. It gives us the speed, consistency and accountability to execute those priorities more effectively across the enterprise. Ultimately, we will judge success by what our customers experience every day, better value, stronger fresh execution, higher in-stock levels, more personalized experiences and stronger store standards across every market that we serve. Technology and AI are foundational to the ACI Edge. Our objective is to create a simpler, more connected enterprise where information flows seamlessly, decisions are made faster, and our teams spend less time navigating complexity and more time serving our customers. We're creating a future-fit organization that provides easier access to insights, automate through teamwork and enables better decisions at every level of our business. Our 4 enterprise AI priorities are focused on the areas where we see the greatest opportunity to drive growth, improve execution and expand margins. Digital customer experience, merchandising intelligence, labor optimization and supply chain optimization. These are not stand-alone technology initiatives. They are capabilities designed to strengthen and simplify how we operate every day and fully support our regional structure. Ultimately, this creates [indiscernible] on for our customers. Technology and AI are not separate initiatives. They are the foundation of a simpler organization, a more customer-centric operating model and a stronger, more competitive Albertsons for the long term. Again, this quarter, we continued to make progress across each area. In digital customer experience, we're building AI-powered experiences that improve engagement, increased basket size and create a more seamless shopping journey. Customers using conversational search and planning tools continue to spend more and engage more deeply with our platform while retention trends are improving as adoption grows. We're also continuing to expand partnerships with leading AI providers, including Google, OpenAI and Microsoft, allowing us to reach more customers wherever they choose to engage. In merchandising intelligence, we're implying AI to improve category planning, promotions, vendor collaboration and margin management. Our early pilots continue to produce encouraging results, and we're expanding those capabilities into broader planning processes with selected vendor partners. These tools will help merchants make faster, more informed decisions and negotiate lower costs while reducing friction across the organization. All of this is a key foundation for our center store centralization. In labor optimization, our AI-powered workforce management platform remains on track for enterprise-wide rollout in early 2027. The solution expands automated scheduling, improves labor adherence, enhances associate self-service and supports a better frontline experience, helping us more effectively align labor with customer demand, improved productivity and create a more consistent experience for both associates and our customers. In supply chain optimization, we continue to expand our machine learning capabilities to improve forecasting, inventory productivity and replenishment decisions. Improved forecast accuracy is lowering manual intervention and strengthening in-stock performance. At the same time, we're building a unified AI-powered ordering platform that brings demand planning, supply planning and replenishment together into a single decision engine. We're also scaling computers [indiscernible]. Beyond these investments, we're embedding AI across the company to improve decision-making to automate workflows and enhance productivity at scale. Our technology teams are focused on AI first development, accelerating how quickly we can build and deploy new capabilities across the business. Combined with our simplified operating model, these efforts position us to drive better execution, expand margins and deliver more consistent long-term financial performance. Digital and loyalty remain key drivers of both growth and customer engagement. Digital sales grew 13% this quarter with penetration increasing nearly to 10.5%. Our loyalty ecosystem continues to scale personalization, and we're seeing clear behavioral benefits. Engaged members shop more frequently and with higher average basket than nonmembers, contributing meaningfully to both sales growth and customer lifetime value. Execution remains strong across our fulfillment network. Again, this quarter, Flash Delivery continues to be the fastest-growing segment of our digital offering, highlighting once again the strength of our proximity advantage complemented by our expansive fresh offering. Including both our first-party and third-party businesses, e-commerce was profitable in the first quarter. This milestone demonstrates that we are successfully growing digital sales while improving the underlying economics of the platform and creating a business that can generate profitable growth over time. We're continuing to deepen engagement through more personalized experiences, ongoing improvements in the online journey and expanded fulfillment capabilities. We expect digital and loyalty to remain key drivers of frequency, retention and lifetime value supporting more consistent top line growth. Pharmacy remains one of our most important growth platforms. While reported sales results continue to be pressured by the Inflation Reduction Act and branded generic mix, we continue to see outsized script, immunization and clinical service growth. Beyond sales growth, pharmacy drives deeper customer engagement across our ecosystem by connecting health care, digital and grocery in ways that are difficult to replicate and create a competitive advantage in the markets we serve. Our pharmacy business is profitable on a stand-alone basis and continues to improve. Our media business delivered strong growth in Q1 and with on-site revenue up significantly year-over-year, driven by increased monetization of both new and existing display placements. Building on that foundation, we introduced an industry-first branded entertainment offering, shopper inform content that was created in our stores, which opens a new higher value inventory category for our brand partners. In parallel, we expanded our commerce media capabilities by integrating sponsored product discovery into AI-powered conversational search. This positions us to monetize customer engagement at the point of highest intent, creating a more effective and valuable platform for our partners. Together, these innovations are increasing the quality of our media inventory and enhancing our ability to drive higher returns on ad spend supporting continued growth of this high-margin business. Productivity remains foundational to our strategy because it gives us the fuel and flexibility to improve the customer experience while strengthening the economics of the business. The move to 4 regions and the centralization of center store merchandising further support that effort by allowing us to leverage scale more effectively across sourcing, merchandising supply chain and technology. In turn, these changes improve sourcing effectiveness, inventory productivity and decision-making across the enterprise. We are delivering against our productivity commitments and are on track to realize more than 1/3 of our 3-year $2 billion productivity target in fiscal 2026. Our confidence in that goal is growing as the simplification of our operating model is uncovering additional opportunities across the business. At the same time, the operating environment continues to evolve. Inflationary pressures and the investments required to strengthen our competitive position, all increase the need for productivity. As a result, our focus is not simply on achieving the original $2 billion target. It's on continuously expanding the opportunity set creating additional fuel to reinvest over time. Turning to our customer value proposition. We approach value across 3 connected dimensions. First, price and quality anchored by our own brand portfolio, where customers can access a compelling range of opening price point, core and premium products that deliver both affordability and trust. Second, personalization and convenience, enabled by our digital and loyalty ecosystem, allowing us to tailor offers, promotions and experiences at the individual level while providing customers flexible ways to shop across stores and digital channels. And third, the customer experience, anchored in our fresh and food forward offerings for quality, service and differentiation matter most. In the current environment, we believe the appropriate response is to make life simpler for our customers. We're accelerating our investments because improving the customer value proposition is the most direct path to strengthening customer engagement, loyalty and long-term growth. While those investments create some near-term pressure on earnings, we believe they will improve the overall growth trajectory of the business. Today, customers expect all of these elements together with our ability to deliver across each dimension while funding targeted investments through productivity allows us to remain competitive on value while protecting longer-term returns. Own Brands is a key example of how this model comes to life. Our portfolio expands a broad and growing set of categories across the store, can deliver structurally higher margins while creating value for the customer and drive stronger loyalty and repeat engagement. Our largest brands, including Signature Select, Lucerne and O Organics continue to scale with high repeat rates and strong customer sentiment. We're elevating product quality, expanding penetration in value-focused categories, accelerating innovation in premium and better-for-you segments and strengthening both in-store visibility and digital integration to drive trial and repeat as we pursue ultimate sales penetration of 30%. Over time, this balanced approach to value positions us to deepen customer engagement, strengthen loyalty and drive share gains. Stepping back, the purpose of the ACI Edge is straightforward, to improve the trajectory of the business. We're building a simpler, faster and more customer-centric Albertsons. That means leveraging the scale where scale creates value, empowering our regions where local execution matters most and using technology and data to connect the 2 more effectively. Productivity is an important part of this work, but it's not the end goal. The end goal is stronger execution, better customer outcomes and more consistent financial performance. As we accelerate productivity, we'll continue to reinvest in the areas that matter most to our customers, value personalization, convenience, fresh execution and store experience. Combined with our investments in digital, loyalty, media and AI, we believe these actions strengthen our competitive position and support sustainable growth and stronger earnings over time. The actions are underway, the leadership structure is in place, and we are moving with urgency to turn these changes into better results. And with that, I'll turn the call over to Sharon to walk through our financial results and fiscal 2026 outlook in more detail.