Ed Pesicka
Analyst · Credit Suisse. Your line is now open
Thank you, Chuck. Good morning everyone and thank you for joining us on the call today. After spending significant time with our customers, supplier, partners and teammates since joining Owens & Minor earlier this year, it became clear we need to make changes to strengthen the alignment of our organization with the needs and demands of our customers and the marketplace. This morning I announced few changes including; Mark Zacur, as Chief Commercial Officer and Jeff Jochims as the Chief Operating Officer. Our new structure will speed decision-making, enable us to more quickly and efficiently provide the best solutions in the industry and more closely integrate the needs of our customers. Mark and Jeff and our entire team remain keenly focused on serving our customers, and on our ongoing productivity and efficiency initiatives to drive operating improvement for the benefit of all of our stakeholders. In addition, I am pleased to welcome Andy Long to our team as Chief Financial Officer. I have known Andy for many years, including working closely together at Thermo Fisher Scientific. He is a dynamic leader with deep financial acumen and skilled in a wide range of business models, including distribution, manufacturing and services with experience in health care, life science, biopharma and industrial sectors. I also want to thank Robert Snead. We appreciate Robert's long and unwavering commitment to Owens & Minor and his willingness to assist in this important transition. So let me move on to the results and performance of the third quarter. I will provide my perspective on the third quarter performance and Mike Lowry will discuss the third quarter financial results in detail in a few minutes. We had another successful quarter. I'm excited to announce that we had back-to-back quarters with significant sequential improvement. Here are just a few of the highlights from the third quarter. First, we saw continued sequential growth in both operating income and EPS compared to the previous quarter. Our operating income grew 57%, while adjusted operating income grew 15%. Related to EPS, net income per share increased by $0.20, while adjusted net income per share increased by $0.10 both increasing by 100% or more. Second, we continue to generate strong operating cash flow. We generated $110 million worth of operating cash flow in the third quarter alone and the combined second and third quarter operating cash flow, was over $200 million. These cash flow results were driven by improvements in both operating income and working capital management. And I'd like to emphasize that we were able to improve key major working capital metrics, while at the same time improving service levels. Third, I am pleased to report that we continued to strengthen our balance sheet. We reduced our debt by $72 million in the third quarter. And over the last two quarters, we have reduced our debt by more than $130 million. Based on this, it should be clear that we are committed to deleveraging the balance sheet. In addition to the debt reduction, we have invested nearly $40 million in capital improvements in the business so far this year along with many other incremental noncapital investments. Fourth, we continue to improve our service levels. As a matter of fact, our service levels are now back to the historical high levels that Owens & Minor is known for. To better understand this, let me share a few examples with you. First, our shipping accuracy is now nearly 99.9%. So let me put this into perspective. If you would order products from Owens & Minor every day for nearly three years, you would receive an incorrect product or quantity only once over that period of time. Next, we are proactively working with our external supplier partners on initiatives such as advanced shipping notice, with pallet level information along with other initiatives. This collaboration has resulted in improved inbound scheduling and receiving, which factors into improved productivity and improvement of both fill rates and on-time delivery. This strong performance and consistency of our service gives us confidence that many of the past service issues have been resolved. However, we will continue to drive additional initiatives to further improve and provide innovative services. And fifth, Byram continues its strong performance in the fast-growing home health care segment. As you can see, these five items just discussed it is clear that our teammates are actively embracing our focus around serving our customers and driving productivity resulting in improved profitability and service. While I am pleased with the positive momentum in the business, we must continue to maintain our diligence and focus that we have displayed over the past two quarters to mitigate the impact of customer non-renewals in Fusion5. For the remainder of the year and into 2020, we will continue to focus on profit improvements to offset revenue headwinds related to the previously discussed customer non-renewals. In fact this quarter we began to feel the revenue impact of the large customer exit mentioned in the first quarter and we expect to see additional impact from this customer exit in the fourth quarter and in next year's comparisons. We will continue to mitigate this impact through productivity improvements, new customer wins, and an ongoing mix shift into more profitable higher growth businesses. In addition, as we have mentioned previously, timing of revenues related to our early-stage value-based care management business Fusion5 continues to be a variable. And we expect it to have an impact of $0.06 per share on our 2019 annual financial guidance. Mike will provide additional details in a few minutes. You may recall I mentioned in the last earnings call, four areas that we need to prioritize to stabilize and grow our business. So, let me provide an update on our progress. First, I continue to challenge our team and myself to drastically increase our intensity, while maintaining a high level of intention on serving our customers. Appointing Mark Zacur as the Chief Commercial Officer is an example of the importance of customer focus. Mark will be responsible for aligning Owens & Minor go-to-market strategy, enhancing the company's ability to adapt to the changing health care landscape, and offer the best and most relevant solutions in the industry. However, I want to be clear, I will personally continue to make customers our priority. I will not let up. I will continue to engage in significant interaction with our customers including customer meetings, quarterly business reviews, and RFP presentations. We as an organization will continue to listen to our customers, deliver on our promises, and never take customers for granted. Second, as evidenced by our announcement today, we have been successful in bringing in world-class talent into the organization as well as promoting from within as appropriate. The announcement today is an example of our ability to continue to bring in this level of talent as well as structure a more streamlined organization capable of executing our strategy, while increasing the speed of our decision-making. Doing so enables us to more quickly and efficiently provide the best solutions in the industry and more closely integrate with the needs of our customers. Third, the vast amount of data that we collect is now being used to drive operational efficiencies, profit improvement, along with improved and innovative services to best serve our customers. We will discuss this more in the future quarters. Finally, we are instilling a higher level of accountability and authority to honor our commitments to our customers, stakeholders, and teammates. In closing, I am pleased with the positive momentum in the business. Looking forward and excluding Fusion5, we expect sequential improvement trends from this quarter to continue into the fourth quarter, albeit at a much slower pace. In addition we expect the appropriate use of working capital to invest in both holiday and flu inventory buy to provide assurance that in the first quarter of 2020, service will remain at the required levels. Also, we expect continued customer focus with diligence around productivity initiatives to drive operating improvements in our core businesses, the distribution channel, our product manufacturing, our home health care, and our acute care services. While we are ahead of the long-term recovery plan I envisioned when I joined in March, we recognize that there are still significant amount of work ahead. We will not take our customers for granted and we will provide the highest level of customer focus while maintaining industry-leading integrity. Finally, I'd like to take this opportunity to welcome Mark Beck and Bob Henkel to the Owens & Minor Board. Their leadership experience and operational expertise will add depth and perspective to our board. Thank you for your time today, and I will now turn the call over to Mike for a discussion of our third quarter results and outlook for the rest of the year. Mike?