Gary Fields
Analyst · Julio Romero. Your line is open
Well, overall, as far as sales and earnings go, 3Q performance was disappointing. Labor shortages, supply chain constraints both restricted our ability to ramp up production as much as we would have liked. This resulted in lower unit volumes and inefficient leverage of our fixed cost. Material inflation also challenged our margins, but the production constraints really magnified the effect of the higher cost. All in, the top line was softer than expected due to various production constraints, which resulted in the weaker-than-expected margins. Backlog at September 30 of $181.8 million was up year-over-year, 114% and up 32% from the end of the second quarter. What's really astounding is orders up year-over-year 60% in third quarter. This is really impressive, especially when considering our orders were up year-over-year 18% in third quarter of 2020. Most of the industry saw much easier comps than we did. We see no sign of the demand slowing. The replacement market demand is very strong. New construction actually has hit the lowest point of its -- since the pandemic started in this quarter. But on the positive outlook is Architectural Billing Index, Dodge Index, construction starts, all the various indexes we look at are all very, very positive. And we're looking at the new construction market to rebound. But we have gained a tremendous amount of market share as the year has gone on here. We're seeing this fairly well distributed across all of our traditional markets. We've seen a little more strength in medical and healthcare and in growth facilities than we have in the previous past year or so. We want to give you an update on the sales channel and talk to you about some product introductions. We hosted a national sales meeting in October. Feedback from the sales channel was it was the most appreciated and best sales meeting that AAON had ever conducted. I think this tells you a whole lot about the marketing tools that we have been building to strengthen our marketing efforts. One of those, we displayed our new mobile marketing unit, which is an 18-wheeler style truck and trailer, very much in alignment with what you'd see at, say, a NASCAR event in their merchandising. The trailer expands on both sides. It will accommodate about 40 people inside in an air conditioned environment. It's got a 26-foot long touch screen in there that we display videos. We did extensive work with a company to develop videos that will display both our -- well, multiple things, but our manufacturing style and manufacturing facilities. But most impressively, our Norman Asbjornson Innovation Center. That is our R&D laboratory that we're quite proud of, and it displays all of that. Aftermarket parts and services continue to strengthen. That's another tool that we have worked with our sales channel. And our training programs are very much appreciated and they're gaining momentum, and we're seeing a lot of benefit from the training programs we've had in place for now five years. As far as new product introductions, we've spoken quite a lot about the next generation of water source heat pump. Now this is not to replace the original generation. This is to supplement it. So now we have two complete lines of water-source heat pumps. One, our original one, we have named Ecofit because it has the best performance in the industry for its type of unit. This new series that we introduced, we call Profit because it fits in a retrofit environment like a pro. It's a drop-in replacement for the vast majority of units that are out there. Our sales channel partners were introduced to that at the sales meeting we had last month. And they said that we hit the bull's eye with it. They're very, very excited about it. The other thing that we've been working on extensively, we've talked about a little bit in the past is our air source heat pumps in package rift configuration. We have accomplished two tons through 60 tons packaged rooftop units that are capable of satisfying the load and the energy requirements in cold climates, down to 0 degrees Fahrenheit at this particular time. We're very excited about that. We have development going to expand this all the way to 240 tons and will be complete with that development by the end of '22. We have prototypes in testing now. So some of the operations at both Tulsa and Longview, we've had some productivity issues, as you can see from the numbers in the third quarter. Headcount was still slightly down in Tulsa. It is grown in Longview. We've been able to attract more people there. But we're turning the tide on that. We've made some changes in our hiring processes, our wage rates. We've revamped our HR department entirely with new leadership and brought in some fresh views on how to get people, and we're beginning to see an improvement in that. We had some supply chain issues that actually continued into and through October. We have resolution for most of these, and we're hopeful we're going to see improvement going forward. but there remain uncertainties out there. One of them that caught us recently, they have been giving us all green lights on everything telling us we were fine. And then suddenly one day they called and said, we're not fine. So we're finding other vendors to fill that gap. We've already secured those, and so it was a temporary problem, but it really affected our coil production. The COVID instances that we had, while on a companywide basis, the absenteeism was not a high percentage like we experienced back in 2020 at the peak of this problem. However, it was every bit as burdensome because it was focused in a particular area of the company that made components internally that are distributed both for Longview and Tulsa. And so we ended up with a shortage of those components for a period of time, and that's why we struggle to get more units out. This has been resolved. The absenteeism right now is back to historic normals. So we're in real good shape. Sales for network -- sales rep network is strengthening quite a lot. They're getting market share gains. I will say that not only did the innovation of our products have become more attractive, in addition to that, our lead times are the most attractive in the industry. So people that would traditionally think of us as a niche player may be at a premium cost are now looking at us because we can satisfy their delivery requirements. Even with the little production constraints that we've had, we've been able to meet our commitments on these, and we've been able to deliver projects that many of our competitors just did not have the ability to get anywhere close. Another interesting aspect of our business is parts sales are up year-over-year 15%. That was an all-time quarterly record for the second straight quarter in a row. Now in 2020, parts sales were a little down from the fact that there were a lot of buildings that were not accessible. But if you look at it in absolute dollar volume, these are still record numbers for parts sales. So all the efforts we've put into strengthening this aftermarket aspect of our business are beginning to show -- manifest themselves nicely. Water-source heat pump sales were down 23%. And we really believe that, that was fueled by two things. First off, the new construction being down in that product that we had available at that time, not being particularly attractive for retrofit. The next thing was is people that would begin stocking units were waiting for that ideal retrofit unit so they may have hit the pause button on restocking some of their warehouses, waiting on this more attractive product. Air handlers and condensing units were up 8%. And again, a high percentage of those are air source heat pump. We build these for light commercial and small industrial applications, and that's been a really strong growth opportunity for us. Our CapEx investments, as you saw, we're a little behind the spend that we thought we were going to spend. We were forecasting spending a little over $70 million this year, and it's looking like it's going to be $60 million. This was constrained by the supply chain as well. I mean people just can't get materials to us to build some of the things we were going to build or some of the things that we wanted to put in place. None of this really puts us in a bind. Some of it was for additional marketing tools, and they would be nice to have, but they're not slowing us down. The sustainability of AAON is a really interesting story that we're just now beginning to learn how to tell the story. I've been here running this company for five years now. And I saw plenty of evidence of great sustainability, ESG, things going on, but we were doing a very poor job of communicating. We added some very key staff that this was absolutely in the wheelhouse to be able to create that communication and learn how we gather the information in a very objective manner. So we just produced our second sustainability ESG report. That should have been out on the wire in the last couple or three weeks, as I recall. A lot of companies are talking about innovation of energy-efficient equipment, but that is the backbone of AAON. It's our unique semi-custom production that's allowed us to lead in energy efficiency. Our marketing department recently did a comparative analysis of all of our key competitors, rooftop units, their best effort offerings next to our best effort offerings. We won that battle in every comparative instance, everyone. We have the absolute highest energy-efficient rooftop units on the market. And these are all AHRI certified. So this is certified data. We have a very diverse and inclusive workforce. We were just recently awarded multiple awards actually by the state of Oklahoma, Tulsa County, the City of Tulsa. So we're being recognized for this. So ESG is something we focus on a lot, and we intend to share more going forward to help all of you investors fully understand what we do. But I encourage anyone who's interested in is yet to do so to read the report that we just put on our website. Now outlook. Orders and backlog trends are strong as we move closer to the end of the year. Historically, we see a drop off in orders somewhere toward the end of the second quarter entering the third quarter. We have not seen that. The near-term biggest concern is going to be with production. The positives are that headcount is improving. Price cost should improve as we work through the backlog because the backlog has an improving margin profile due to the previously announced and effective price increases. Some of the production inefficiencies goes away as we solve these minor irritants of supply chain interruption, which they have not manifest themselves into a major disarray. They've just been but some of them last for a few days. Some of them have lasted for a week or two, but nothing has been extensive. But as those go away, we have the manufacturing infrastructure, we have the headcount capable of producing in excess of expectations. But some of these production constraints did carry into October. We're seeing them resolved at this point and being resolved with further resolution later this month. So our fourth quarter and early 2022 outlook is compared to the third quarter, we anticipate the fourth quarter sales to be slightly down and expect gross margins to be modestly up. So I want to mention that we had a sales meeting in 2020 then we had this one here in 2021. So we're going to have probably $1 million plus SG&A burden in the fourth quarter. That won't reoccur in '22. We only have a major sales meeting every year or so. So I'm just stated that we did not have one in '20. This was the one that we had last month. So as we move through the first half of the year, we anticipate production to accelerate. We have a higher headcount, and we're gaining on that. We believe that our supply chain issues are being resolved there's still unpredictability, but we believe that we've got a pretty good outlook on that. So with the rising production rates and the price increases we implemented including we have another one coming up on January 1. It's already been announced, but it's effective January 1. We did anticipate the gross margins to expand on the improvement that we expect in the fourth quarter. Long term, we've never been more optimistic. With all the initiatives we've taken with our product portfolio and strengthening of our sales channel, we're positioning the company from being a niche player to a mainstream player. So we're very confident in what we're doing, had some struggles that I think pretty much the whole industry dealt with in the third quarter, maybe burdened us a little bit more than we thought. But if we look back to 2019 and see what our performance was then, you'll notice that 2021 Q3 is 22% better than '19. Now it wasn't a whole lot better than '20, but it was 22% better than '19. I think if you look at the industry as a whole, you'll find that the majority of the industry, if you compare Q3 '21 to Q3 '19, you'll find something closer to 11% or 12% difference, maybe 14%, but you won't find '22. So with that, I'm going to open the call up to questions.